DPDP Compliance

Explore India Bus Tours is committed to respecting your rights under the Digital Personal Data Protection Act, 2023 (DPDP). This page explains how we comply with India’s data protection law, even though we do not collect or store personal data through registration or databases.

Scope and Applicability

The DPDP applies to the processing of digital personal data within India. While Explore India Bus Tours does not require user registration or maintain user accounts, we may collect limited, non-identifiable data through automated means such as website analytics and server logs. This includes IP addresses, browser types, and usage patterns, which are processed solely for improving user experience and site performance.

Your Rights Under DPDP

Under the DPDP, you have the following rights:

• Right to access your digital personal data
• Right to correction of inaccurate or incomplete data
• Right to erasure of your data
• Right to grievance redressal if you believe your rights have been violated

Note: Since we do not store identifiable personal data, most of these rights apply only in the rare event that identifiable information is inadvertently collected.

How We Comply

We comply with the DPDP by:

• Minimizing data collection to only what is necessary for site functionality
• Using anonymized analytics tools that do not identify individuals
• Not retaining any data longer than required for operational purposes
• Ensuring third-party service providers (e.g., analytics platforms) adhere to DPDP principles

Data We Process

Any data we process is limited to:

• Non-identifiable technical data (e.g., IP addresses, device type, browser information)
• Aggregate usage statistics for traffic analysis
• Automatically generated server logs

No names, email addresses, phone numbers, or other personally identifiable information are collected, stored, or processed.

Legal Basis for Processing

Our processing of limited technical data is based on legitimate interest under the DPDP, specifically to ensure website functionality, security, and user experience improvement. We do not rely on consent for this minimal processing, as it is not used for profiling, marketing, or identification purposes.

How to Exercise Your Rights

If you believe any personal data has been collected about you and wish to exercise your rights under the DPDP, please contact us at:

Email: [email protected]

Include your request (access, correction, deletion) and any relevant details. We will respond within 30 days.

Response Timeframes

Under the DPDP, we are required to respond to data subject requests within 30 days. In complex cases, we may extend this period by an additional 15 days and will notify you if this occurs.

No Discrimination Policy

We will not deny services, charge different prices, or provide a lower quality of experience to any user for exercising their rights under the DPDP.

Updates and Changes

We may update this DPDP Compliance page periodically. Any material changes will be posted here with an updated effective date. We encourage you to review this page regularly.

Contact Information

For questions, requests, or complaints regarding your data rights under the DPDP, please contact:

Name: Kieran Blackwood
Email: [email protected]
Address: Manchester Town Hall, Albert Square, Manchester, M2 5DB, United Kingdom

You may also file a complaint with the Digital Data Protection Authority of India if you are unsatisfied with our response.